Terms and Conditions
Effective Date: March 14, 2025
Welcome to Xstream Softwash! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website or services.
1. Services
Xstream Softwash provides professional soft washing, pressure washing, and exterior cleaning services. Service availability is subject to location, scheduling, and our discretion.
2. Quotes, Booking, and Payments
- All quotes provided are estimates and may be adjusted after an on-site evaluation.
- Appointments must be scheduled in advance.
- Payment is due upon completion of services unless otherwise agreed in writing.
- We accept various payment methods, including credit/debit cards and electronic payments.
3. Cancellations and Rescheduling
- Customers may cancel or reschedule with at least 24 hours’ notice.
- Cancellations within 24 hours of the scheduled service may be subject to a cancellation fee.
- We reserve the right to cancel or reschedule due to weather, unforeseen circumstances, or safety concerns.
4. Customer Responsibilities
- Customers must provide access to the service area, including unlocking gates and ensuring water availability.
- We are not responsible for damage caused by pre-existing conditions such as loose siding, chipping paint, or weak surfaces.
- It is the customer’s responsibility to remove furniture, vehicles, or other obstructions before service begins.
5. Liability and Damages
- Xstream Softwash is not responsible for minor water intrusion, pre-existing damage, or conditions beyond our control.
- Any claims for damages must be reported in writing within 48 hours of service completion.
6. Use of Website
- You agree to use our website lawfully and not engage in any fraudulent, harmful, or unauthorized activities.
- We may modify or discontinue website access at any time without prior notice.
7. Intellectual Property
- All website content, including text, images, and logos, is the property of Xstream Softwash and may not be copied, distributed, or used without consent.
8. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Changes to Terms
We may update these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date.
10. Governing Law
These Terms and Conditions are governed by the laws of the state in which Xstream Softwash operates.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Xstream Softwash
Email: xstreamsoftwashllc@gmail.com
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.